Career Tips for Students Planning to Become a Successful Hotel Manager

It goes without saying that hotel managers play a key role in maintaining the long-term profitability and success of a hotel. Regardless of the operational size of the hotel, hotel managers need to work with different departments to provide unparalleled guest satisfaction.

So, what does it take to be a successful hotel manager? Read the tips below:

1. Get quality hotel management education

Being a successful hotel manager starts with getting high-quality education. Remember, there are no shortcuts to being successful in the hospitality industry. It’s through a quality hotel management education that you can learn all the necessary hospitality skills.

IIHM is preferred by aspiring students as it’s one of the best colleges for hotel management in India. Our mission at IIHM is to ensure every student embarks on a bright career path through the quality education we provide. Learn more about our courses at http://iihm.ac.in/admission-procedure/.

2. Build your team the right way

Each member in your team counts when it comes to improving the services provided by the hotel. Just like successful hotel managers do, make sure to be frank and friendly with your team members to build more trust and coordination for efficient everyday executions.

3. Gain experience in the industry

It takes years of training and experience in the hospitality industry that leads to becoming a successful hotel manager. The initial years call for careful observation and focus on the different aspects of the business such as hotel services, handling guests, and training staff.

4. Cultivate your leadership skills

Hotel employees look up to their managers for advice and work management. An effective manager assigns work to the right employees at the right time and knows crisis management.

5. Upgrade your skills every now and then

The hospitality industry favours and rewards those who upgrade themselves by consistently learning new skills. Apart from identifying problems and resolving them to ensure smooth operation, successful hotel managers achieve success by surpassing competitors through implementation of new trends and developments in the hospitality industry.

6. Learn to be organised

By being organised, you not only schedule your tasks and complete them efficiently but also set an example for your team members. But at the same time, you, as a responsible hotel manager, need to be prepared for tackling emergency situations as well.

7 Things to Know Before Joining Hospitality Industry

If the idea of pursing a fun and exciting career path filled with creativity and opportunities to grow excites you, then choosing hotel management is the right decision for you.

Here we present 7 interesting facts that you should know before embarking on a journey into the ever-exciting hospitality industry:

1. Diversity and endless opportunities define the hospitality industry

There are varied job roles and opportunities in the hospitality industry. Also, when you are a part of the hospitality industry, you get the opportunity to work in a multi-cultural environment.

2. No mundane routine

9 to 5 job is no fun as you have to stick to the same routine every day. However, it’s not the case when you work in the hospitality industry. Hospitality employees get to enjoy a mix of work type and hours. This way, their everyday routine is not mundane.

3. Great perks

Hospitality/hotel management is one of the few industries/sectors where employees enjoy great perks. For example, if you work in a reputed hotel, you can have the opportunity of meeting celebrities and other popular personalities who come to stay at the hotel.

4. Opportunities to work overseas

The hospitality industry offers the professionals numerous opportunities to travel overseas and work abroad. The skills you learn in your college and job can get you to places when working in this industry.

5. Learning hospitality skills is fun

Unlike other educational courses, hotel management is fun and exciting to pursue. Hotel management students get to learn the necessary culinary and housekeeping skills that are highly valued in the industry.

By enrolling in a reputed hotel management college, you can embark on a bright career. IIHM is one of the top hotel management colleges in India. Our faculty members consistently work hard to ensure aspiring students learn all the necessary skills, cultivate them as their strengths, and excel in their hospitality career paths. Learn more about us at http://iihm.ac.in/about/.

6. Fast growth

Unlike most other industries where growth can be slow or stagnant, hospitality employees enjoy fast and lucrative growth. The more skills you learn and refine them, the faster will be your career growth.

7. You make people’s day

Whether your job responsibility is in the hotel’s kitchen or in the reception (front desk), your primary responsibility is to achieve exceptional guest satisfaction.

What Makes a Restaurant Manager Great?

Successfully overseeing an entire restaurant is one feat, and highly effective restaurant managers effortlessly achieve it. How? And what makes a restaurant manager great?

Below are the answers to these intriguing questions!

1. Great restaurant managers respect their staff

Great restaurant managers know how to respect their staff. In fact, this trait is common to all great leaders. High effective restaurant managers treat their staff as their peers and motivate them to provide the best services to guests, which further helps boost the credibility of the restaurant.

2. Great restaurant managers set the culture

Managers can make or break a team.  Great restaurant managers set the right work culture that includes the right mix of work ethics, teamwork, and rewards/appreciation. Great restaurant managers are clear about what they expect from the team.

Working under highly effective managers is always fun as the work culture they set isn’t monotonous.

3. Great restaurant managers reward team members/staff

Great restaurant managers reward team members for the extra effort they put in to deliver the best customer service. Successful restaurant managers aren’t always work-oriented; they throw parties and reward team members as an appreciation for their hard work.

4. Great restaurant managers communicate effectively

Highly effective restaurant managers use positive communication to ensure efficient workflow within the team members. All leaders, including restaurant managers, use constructive criticism to help their team members improve further.

Clear communication also helps restaurant managers precisely solve problems which otherwise may impair workflow and result in poor customer service.

5. Great restaurant managers are planners

Highly effective restaurant managers start each day with a plan and a goal. In fact, preparing the day’s plan is essential to ensuring smooth workflow as new tasks can unexpectedly pop up in a restaurant. Without a plan, the team can lose the track.

6. Great restaurant managers prioritise customers/guests

Highly effective restaurant managers prioritise customers over everything else. They are deeply focused on improving customers’ experience in the restaurant.

7. Great restaurant managers set an example

Highly effective restaurant managers set the tone for the rest of the team members; they are the first to arrive and last to leave. Successful restaurant managers motivate their staff by setting examples.

At IIHM, our hotel management course includes teaching the students important skills that will help them succeed in their career.

Become a successful restaurant manager by pursuing a hotel management course at IIHM

Want to become successful in the hospitality industry? Learn all the key skills to achieve your goal by pursuing a hotel management course at IIHM. Learn more about hotel management course and fees here http://iihm.ac.in.

For Students of Hotel Management: How to Improve Time Management Skills?

Time management is one key skill to excel in the hospitality industry. But how to master this skill? This is one question that concerns most hotel management students.
Here, are simple tips to help you improve time management skills:

1. Prepare a checklist

The best way to get started in improving your time management skills is to prepare a checklist. You can either prepare a checklist just for the day or for the entire week.

A checklist can help you manage your tasks. You can use your phone’s notepad/memo as a checklist or simply download a checklist app. Make sure to check them off as and when you complete the task. Doing so will give you a sense of accomplishment as well.

2. Use a timer

Using a timer to complete tasks is a good way to improve your time management skills. Using the timer on your smartphone can help you track your progress.

3. Eliminate distractions

Distractions make you lose your focus on the task you’re working on and delay its completion. Get rid of anything that distracts you. While completing assignments or studying, put your phone, tablet in silent mode or simply turn them off.

4. Time for planning

Preparing a plan is crucial to avoid getting stuck or running short on ideas in between a task. Take time to process new information and plan your tasks accordingly. This way you don’t have to revise the information which, in turn, can help you save time. At IIHM, one of the best colleges in Kolkata for hotel management, we ask students to focus on planning ahead so that they can manage their tasks efficiently and on time.

5. Take breaks to clear your head

Believe it or not, taking breaks to clear your head can help you boost your concentration and efficiently complete your tasks. Taking breaks in between tasks may seem like a waste of time for many, but doing so can help you focus and be more productive.

6. Schedule rewards

Rewarding oneself after successfully completing a task on time is one trait often overlooked by many. Do something you enjoy or treat yourself with your favourite food items after completing a task on time. Doing this can motivate you to improve consistently.

Pursue hotel management in IIHM – one of the best hotel management colleges in India

Learn time management and all other skills essential to excel in the hospitality industry at IIHM. Learn more about our admission procedure at http://iihm.ac.in/admission-procedure/.

14 Fast Facts you Didn’t Know About Us

The hospitality industry has evolved and grown as never before. Considering the changing requirement of skill sets in the industry, hotel management students need to stay abreast of all the trends in the industry.

IIHM is one of the best colleges for hotel management in India which has a curriculum that is on par with the industry demands. At IIHM, students are meticulously trained to be valuable assets in the hospitality industry.
Here are 14 fast facts about us that will get you interested:

1. International degree in hospitality management

IIHM, in collaboration with The Edinburgh Napier University, UK and tie-up with University of West London, London, offers students a degree in hospitality management which is valuable all over the world.

2. Flexibility to study abroad

Students can study in the UK at the Edinburgh Napier University, University of West London, London or at KBU campus in Bangkok.

3. Largest hotel school chain

IIHM is the largest hotel school chain in International Hospitality Management.

4. IIHM campuses

IIHM has its campuses spread across India in cities including Kolkata, Hyderabad, Ahmedabad, Jaipur, Bangalore, Pune, and Delhi.

5. Organiser of Young Chef Olympiad

IIHM organises Young Chef Olympiad which is the biggest culinary event in the world.  Young, aspiring chefs from 50 different countries participate in the event every year.

6. Over 3000+ alumni network

IIHM graduates have been placed at some of the highly renowned hotel chains across the world.

7. International internship

IIHM offers international internship – a one-of-a-kind opportunity for students to enhance their skill set by gaining a hands-on experience in the international hospitality industry.

8. Faculty

The faculty at IIHM comprises of over 300 Indian and international tutors, professors, and mentors.

9. Multicultural environment

With a multicultural environment, IIHM invites students from South Africa, Singapore, Bangladesh, South Korea, Armenia, and Thailand.

10. Wine education tour

IIHM organises a 10 day trip to the vineyards of France, Spain, and Italy for an educational tour. Deserving students are selected for the trip and all the expenses are carried by the college.

11. Dual degree

IIHM offers a dual degree advantage. This is a unique opportunity for students to get a national as well as an international degree.

12. Awards

IIHM has been conferred with several prestigious awards, including the awards for “Best Education Brand 2017” presented by Economic Times.

13. Certification in wine studies

IIHM is one of the few institutions in India to provide a certification in wine studies.

14. Extracurricular activities

Apart from the academics, IIHM also embraces the passion of students.

Join IIHM to pursue a rewarding career in the hospitality industry

At IIHM, you get the opportunity to learn all the necessary skills that are valued in the hospitality industry. Learn more about us at http://iihm.ac.in/about/.

Career Opportunities After Completing Hotel Management

Hotel management has emerged as one of the most popular courses among students in Kolkata. This is because, the hospitality industry offers some of the most amazing career opportunities. Here’s a list of career opportunities that await you after you complete your hotel management course:

1. Hotel managers

Hotel managers have one of the most interesting job roles. To ensure a smooth customer experience, they forward new instructions to the operation team including the chefs, front office executives, housekeeping staff, and catering department.

Hotel managers prioritise guest satisfaction over everything else. It entirely depends on hotel managers to improve the staying experience of the guests at the hotel. Hotel managers also need to look into any issues that the guests face right from the check-in to completing their stay at the hotel.

2. Chefs

Chefs have a major role in improving guests’ experience by preparing tasty and healthy recipes. Hotel managers may request chefs to prepare special recipes for special occasions such as guests’ birthdays and anniversaries and even the hotel’s anniversary.

Being a chef, you can work for renowned international hotel chains. Chefs even get the opportunity to travel overseas, meet celebrities, and get featured on reality TV shows.

3. Hoteliers

With an in-depth knowledge of hotel management, you can either become an individual hotel owner or work with other hoteliers to run a chain of hotels or restaurants.

Being a hotelier, you can build a good rapport with celebrities, politicians, and other prominent personalities once you have them as guests. You also have the opportunity to win awards as a successful hotelier in the community or for high-quality services offered in your hotel.

4. Teacher/professor

After gaining experience in the hospitality industry, you can choose to become a teacher or a professor at a hotel management college. You can share the years of experiences you’ve had and teach your hospitality skills to students to help them succeed in the industry.

5. Retail sector

Hotel management graduates have the option of pursuing their career in the retail sector as well. Some of the areas in the retail sector suitable for hotel management graduates include malls, reception, and back office.

Pursue a successful career in the hospitality industry by joining IIHM – a leading hotel management college in Kolkata

By joining IIHM, you can learn all the necessary skills that are highly valued in the hospitality industry. Our faculty at IIHM provide industry-relevant knowledge to our students. We also provide practical training sessions and offer international internships to give students a hands-on experience in the industry.

To know more about our admission procedure, check http://iihm.ac.in/admission-procedure/.

15 Techniques to Master for Success in Hospitality Management

The hospitality industry rewards passionate and creative people. If you are pursuing your career in the hospitality industry, then your success counts on more than determination.

Here are 15 (secret) techniques to master for success in hospitality management:

When studying hotel management:

1. Guest satisfaction

Keeping the guests happy and satisfied is the bread and butter of any hotel. As a hotel management student, you have to learn the skills to deal with guests including politeness, care, and attention to details.

2. Be open to internships

It is through internships that you get the opportunity to get a hands-on experience.

3. Participation in culinary events

Participating in culinary events/competition helps you gain real-life experiences and people skills.

4. Building good rapport with teachers/mentors

Your college years are the best time to learn as much as you can. Get close with your mentors to learn the real skills from them.

When you start working (after getting placed):

5. Remember guest names

Guests feel truly welcomed and appreciated when you call them by their names.

6. Body language matters

Correct body language cues such as eye contact and smile are important for a positive interaction with the guests.

7. Gratitude serves best

Expressing gratitude to guests by thanking them make them feel appreciated and valued.

8. Smile when on the telephone

All successful hotel managers have a common trait, they smile when talking to guests over the phone.

9. Strong greetings

There’s no better way to make guests feel welcomed than to greet them with lines such as, “Hello, how was your day?”

10. Pet service

Guests appreciate it when their pets are taken care of during their stay in the hotel.

11. Recreational games for kids

Often, kids get bored during their stay with their parents at the hotel. Successful hotel managers include recreational games and activities for kids to keep them entertained.

12. Offer surprises to regular guests occasionally

Regular guests love when they are offered free upgrades to suite-style rooms.

13. Record guests’ preferences

Recording guests’ preferences help in tailoring services such as favourite food items, and room and amenity choices.

14. Celebrate special occasions

Celebrate special occasions such as birthdays and wedding anniversaries of guests.

15. Keep elevator floor clean

Cleanliness in elevator floors is an important concern. Make sure you train the staff to clean them occasionally.

Pursue a rewarding career in hospitality management by joining IIHM

The world of hospitality management welcomes you with wonderful career prospects! Join IIHM and pursue a hotel management course to be part of the rewarding and growing industry. Learn more about our hotel management course and fees at http://iihm.ac.in/admission-procedure/.

9 Interesting Food Facts

Sure, we enjoy our food, especially when it’s our favourites. But have you ever wondered about the reasons why different food items have peculiar tastes, colour, and smell? Here, we have listed 9 interesting facts about which are surely going to fascinate you:

1. Why mint tastes cold?

Mint contains a chemical known as menthol which tricks the brain into sensing that the food is cold.

2. The reason for chilli peppers to taste hot

The hot taste in chilli peppers is due to the presence of capsaicin, an oily chemical which is odourless and colourless.

3. Orange fruit and colour

The colour ‘orange’ is named after the fruit of the same name. The old English word for the colour was ‘geoluhread’ which translated to ‘yellow-red.’

4. Difference between packaged and home-made cheese

Packaged, pre-shredded cheese has a different characteristic from home-made shredded cheese. The former is easy to pour as it does not clot while the latter can be sticky and not-so-easy to pour.

5. Why do food items become tastier with salt?

One of the primary reasons for salt to act as taster enhancer is the human tongue can detect five basic tastes, including saltiness. Salt tends to decrease bitterness in food items, making them more enjoyable in terms of taste perception. Salt also helps release molecules from food items into the air for enhancing the aroma of food items.

6. Holes in crackers

Have you ever wondered why there are small holes in crackers? Well, the tiny holes are made in crackers in order to bake them properly. The holes are also the reason your crackers are crisp.

7. Jelly is different from jam

Did you know that jelly and jam are not the same? Jam is prepared from crushed fruits whereas jelly is made from the juice of fruits. When preparing jelly, the fruit juice is boiled while adding pectin and sugar for a thicker consistency.

8. Asparagus makes pee smell

Some of the chemical compounds found in asparagus break down in a certain way after consumption. It is interesting to note that asparagus doesn’t smell bad when you are preparing it.

9. Garlic makes your breath smell bad

The sulphuric compounds found in garlic lead to bad breath.

Turn your love for food & cooking into a prosperous career

Love food and cooking? Join IIHM, one of the best hotel management colleges in India, to turn your love and passion for food and cooking into a rewarding career in the hospitality industry. Learn more about IIHM at http://iihm.ac.in/about/.

Choosing the Best HM College in Kolkata: 5 Factors to Consider

If you have decided to pursue hotel management as your career, then you will have plenty of options for that. However, choosing a good HM college in Kolkata is the first step. With so many hotel management institutes operating in Kolkata and West Bengal, choosing one is pretty tough. Here are the things you need to consider before choosing one:

1. Is the Institute Accredited and Affiliated with national or international bodies?

This is the first thing you need to check before you choose the best hotel management college in India. It’s because, without proper accreditation and affiliation, your qualification won’t be of any value. See if the course and the curriculum offered by that college are at par with the industry standards or not. International and national affiliations add more value to the degree that you will receive.

2. Placement assistance

This is important to check. See if the HM college provides placement assistance or not. If yes, then who are the recruiters? And what are the placement stats of the college? Check their website or just get in touch with their alumni. You may even try talking to the current students to evaluate the placement scenario.

3. Check the Quality of the Course Content

Before selecting any HM college, check their course content. The quality of academics matters a lot. Check the courses offered by them. Also, check the course content. Is the course industry friendly? Does the course give any scope of gaining hands-on experience in the industry? Find out if the college offers practical hours or not. This is important. Also, find out whether they offer internship opportunities or not.

At International Institute of Hotel Management (IIHM), they provide our students with the chance to study at the University of West London. This is one of the most renowned Universities in the UK.  Here, you will also get the scope to work for at least 20 hours every week.

4. The teachers are important

The faculty is an important part of the college along with the course and the curriculum. They are the one who will be guiding you and shape your career. See if they are industry experts or not. Are they qualified enough? A strong faculty will help you gain both professional and technical skills.

5. Do they have Practical Laboratories?

And along with the labs, are the classes well equipped? How is the infrastructure? These are required to enhance your learning experience.

These pointers will help you choose the best hotel management college in India. If you are looking for HM College in Kolkata, check IIHM.

12 Things that Every Efficient Hotel Manager Does

Ensuring guest satisfaction is at the heart of what every hotel manager does. A contented guest is the biggest win for any hotel manager. Here we discuss 12 things that every successful hotel managers do to ensure happy guests:

1. Speaking with the right tone at the reception

Reception is where the journey of the guests starts. Hotel managers insist on training the staff at the reception desk to speak with a positive and enthusiastic tone. IIHM is the best hotel management college in India that offers the best hotel management courses.

2. Training employees to remember guest name

Guests like the personal touch when they are greeted by their name throughout their time in the hotel. Efficient hotel managers make it a must for the employees to remember guest names.

3. Using foreign language to greet customers

Hotels with international clientele should greet customers in foreign languages. Efficient hotels managers insist in using foreign language when appropriate.

4. Luggage assistance

Offering luggage assistance to arriving guests is important. This is a must under the watch of an efficient hotel manager.

5. Creating personalised experiences

Successful hotel managers walk that extra mile to create personal experiences for their guests.  Many managers have started creating selfie zones, with interesting backdrops to create memorable experiences for digitally savvy customers.

6. Extra care for the guests

Providing superior care to guests is what hotel managers focus on. They strive to provide extra care for the guest such as help them relieve their stress with introducing services like aromatherapy.   

7. Expressing gratitude

Hotel managers know how expressing gratitude to customers make them feel special. They train associates to thank their guests throughout their stay.

8. Offering welcome drinks

Hotel managers do the best they can to make guests feel comfortable. Offering infused welcome drinks to guests is a great way to show affection and welcoming them.

9. Treating the guests’ pet right

Guests love it when their pets are treated with love and care. Considering guests’ pet a part of the family is one good way to have the customers talking about the hotel in a good way.

10. Recording guests’ preferences

Recording guests’ (especially repeat guests) preferences is a good way to treat them more personally each time they visit the hotel.

11. Regular clean-up of vacant rooms

Hotel managers ensure that the vacant rooms are regularly cleaned.

12. Recognising special events

A successful hotel under an efficient hotel manager hosts parties for special events such as guests’ birthdays and wedding anniversaries.

Pursue a rewarding career in the hospitality industry

The hospitality industry welcomes you with a bright and a rewarding career. Pursue a hotel management course at IIHM to prepare for the growing industry that awaits you. Learn more about us at http://iihm.ac.in/about/.

AN AFTERTASTE THEY TREASURE FOR LIFE

"Like IIHM says that the difference between Extra Ordinary and Ordinary is just an EXTRA, it is so true when you finish your college and get out into the real world. The IIHMites always"

DEEPIKA – Housekeeping Executive Westin Chennai

"The three years that I spent at IIHM were a big transitional stage in my life. It helped me prepare myself to work with great confidence. The assignments with challenging"

AMIT DASH – Executive Sous Chef
Courtyard by Marriott Mumbai
AN AFTERTASTE THEY TREASURE FOR LIFE